FAQ

Where do you ship to?

We ship all over the world

Where is my order?

Your order will usually dispatched within 24 to 48 hours and the delivery time is quick to Europe and America and longer for other regions

Where is my invoice?

The invoice for the order can be found once the order has been dispatched from our warehouses.

What if I have entered the wrong item or size in my order?

If you have accidentally selected the wrong item or size in your order please contact a member of our mawdoproduct customer support team immediately at mawdosuppor@gmail.com. We advise getting into contact as soon as possible as we usually dispatch orders within 24 to 48 hours. Once your order has been processed for dispatch to the stated address we will be unable to make any amendments to your order. Should you chose to exchange an item but were too late to do so, you will be liable for the returns cost.

What to do if I have entered the wrong shipping address in my order?

If you have entered the wrong shipping address into your order please contact a member of our Mawdo product customer support team immediately with the correct address. We advise getting into contact as soon as possible as we usually dispatch orders within 24 to 48 hours. Once your order has been processed for dispatch to the initially stated address we will be unable to make any amendments therefore we cannot be held liable for you not receiving your order.

What if I dont receive the package?

In the circumstances, that we hope to never occur, one of our Mawdo product team members has dispatched the wrong order to you, please get in to contact immediately by clicking here.

Return costs will be reimbursed